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Data protection & use of cookies

Data protection

Protecting your personal data and privacy is very important to us. If on this website and as part of an order tool there is the possibility of entering personal data (ordering vouchers or tickets, reservation requests, various requests, newsletter subscribtion), disclosing your personal data is expressly done on a voluntary basis. The following personal data will be processed:

Ordering vouchers or tickets:
First name
Surname
Company
Delivery address
Postcode
Place
Email address
Telephone number
IP address and the browser used

Reservation request:
First name
Surname
Email address
Telephone number
IP address and the browser used

Various request:
First name
Surname
Company
Delivery address
Postcode
Place
Email address
Telephone number
IP address and the browser used

Newsletter subscribtion:
First name
Surname
Delivery address
Postcode
Place
Email address
IP address and the browser used

Please note that placing an order with incomplete data may mean that we cannot offer our (full) ordering service.

These personal data are processed for the purpose of providing you with personal support, to manage customer data, and to draw up orders and invoices; we therefore process them primarily to perform the contract and managing customer data is in our legitimate interest. As a rule, we store your personal data for the duration of the contractual relationship as well as beyond if we are legally obligated to do so-. We pass on your data to third parties only as part of order processing (e.g. to shipping companies or e-payment service providers). The order processor processes the data only to fulfil the order and in accordance with our instructions.

If you receive advertising from GMS GOURMET GmbH by post, SMS or email (e.g. information about promotions and special items, competitions etc.) or are sent our newsletter, then this is because you have agreed to this at an earlier time. If you would like to revoke your consent, please send an email to office@wiener-rathauskeller.at with “revocation of consent to advertising” in the subject line.

Whenever an order page of GMS GOURMET GmbH is accessed, certain data are collected (specifically the user’s IP address, the browser used, date and time, pages viewed) for the purposes of data security and user-friendliness. GMS GOURMET GmbH processes these data in a non-personal manner and – except where required by law or court order – they are not passed on to third parties. We reserve the right to statistically analyse these data in a non-personal manner.

You have the right to know which of your data we process, request incorrect data to be corrected and incorrect or unlawfully processed data to be deleted. In addition, in certain cases you have the right to demand that our data processing be restricted. This may be the case when you deny the accuracy of your personal data stored with us and we have yet to verify their correctness.

In the case of data processing that is in our legitimate interest (e.g. managing customer data), you have the right to object if there are substantial reasons that are the result of your specific situation and that outweigh our legitimate interests. You can object to direct marketing measures without restriction.

If you would like to exercise your rights, we kindly ask you to email us on dsgvo@gourmet.at as soon as possible.

If you nonetheless fear that our data processing violates data privacy law or your data protection rights have been violated in any other way, you have the option of submitting a complaint to the competent supervisory authority (the Austrian data protection authority).

 

The use of cookies 
We use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the browser session, that is, after you close your browser (so-called session cookies). Other cookies remain on your computer and enable us to recognise your browser on your next visit (persistent cookies).

You can set your browser so that you are informed about the use of cookies and decide individually on whether to accept them or to deactivate the acceptance of cookies, either in specific cases or entirely. If cookies are not accepted, our website may have limited functionality.

 

Using Google Analytics 
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how you use the website. The information generated by the cookie about your use of the website will usually be transmitted to and stored by Google on servers in the USA. If IP anonymisation is activated on this website, however, your IP address will be stored by Google in shortened form within Member States of the European Union or in other states that are contracting parties to the Agreement on the European Economic Area.

Only in exceptional cases is a complete IP address transmitted to a Google server in the USA and abbreviated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity and provide the website operator with other services related to website usage and internet activity. Your usage data are not passed on to third parties. The IP address sent by your browser as part of Google Analytics will not be associated by Google with any other data.

You can prevent the installation of cookies by selecting the appropriate settings in your browser; please note, however, that in this case you may not be able to use all the features of this website. You can additionally prevent the collection of data produced by the cookie and associated with your use of the website (including your IP address), its transmission to, and its processing by Google, by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout.

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